Lynsow Furniture, founded in 1997 in Xiamen, China, is a reputable manufacturer of a diverse range of furniture suitable for homes, offices, and commercial spaces globally. Whether you’re a foreign importer, reseller, or homeowner, understanding the essential details when dealing with Lynsow is crucial for a smooth transaction and positive experience.
General Information About Lynsow
1. What types of furniture does Lynsow manufacture?
Lynsow manufactures bedroom furniture, living room furniture, dining sets, office furniture, outdoor furniture, and storage solutions, catering to both residential and commercial needs.
2. Where is Lynsow located?
Lynsow’s headquarters is located in Xiamen, Fujian Province, China. Xiamen is a major manufacturing hub for furniture production in China.
3. How long has Lynsow been in business?
Founded in 1997, Lynsow has over 25 years of experience in the furniture manufacturing industry.
4. What makes Lynsow different from other manufacturers?
Lynsow is known for its commitment to quality, sustainability, modern designs, and customization options. They combine traditional craftsmanship with modern technology to create durable, stylish furniture.
5. Does Lynsow have a showroom?
Lynsow may have showrooms or display locations in certain countries. It is advisable to contact them directly or through an authorized distributor for showroom details.
For Foreign Importers
6. Can I order directly from Lynsow?
Yes, foreign importers can place orders directly with Lynsow, subject to meeting the minimum order quantity (MOQ) requirements.
7. What is the minimum order quantity (MOQ) for foreign importers?
The MOQ generally varies by product type, with most orders requiring a minimum of 50 to 200 pieces per product line.
8. Are there any volume discounts for large orders?
Yes, Lynsow offers discounts for bulk orders, with the percentage depending on the order size and product type.
9. How do I place an order with Lynsow?
Orders can be placed through direct communication with Lynsow via email or through an authorized distributor. You will need to provide details such as product type, quantity, and customization requirements.
10. Can I order customized furniture directly from Lynsow?
Yes, Lynsow offers customized furniture, including changes in size, color, materials, and design. Specific terms and costs apply to customization.
Pricing and Payments
11. What payment methods does Lynsow accept?
Lynsow accepts payments via bank transfer (T/T), letter of credit (L/C), and other secure payment methods depending on the order value and buyer preferences.
12. Can I negotiate the price of my order?
Yes, pricing negotiations are possible, especially for large or repeat orders. Importers should discuss their pricing expectations with the Lynsow sales team.
13. Are there additional fees besides the product cost?
In addition to the product cost, you may incur shipping fees, customs duties, taxes, and import-related charges based on your country’s regulations.
14. How does Lynsow calculate shipping costs?
Shipping costs are calculated based on the size, weight, and destination of the order. Lynsow provides a shipping quote at the time of order placement.
15. Is there an option for installment payments for large orders?
Generally, Lynsow requires payment upfront or via letter of credit (L/C). However, installment payments may be negotiated for long-term or high-value contracts.
Product Quality and Manufacturing
16. What materials are used in Lynsow products?
Lynsow uses various materials, including solid wood, MDF, plywood, metal, glass, fabric, leather, and eco-friendly finishes, depending on the product.
17. How does Lynsow ensure product quality?
Lynsow has a strict quality control system in place, including inspections at each stage of production, from raw materials to final packaging.
18. Are the products tested for durability?
Yes, Lynsow conducts durability tests to ensure their products meet international standards for wear, stability, and safety.
19. Does Lynsow have any certifications?
Lynsow holds multiple certifications, including ISO 9001 for quality management, ISO 14001 for environmental management, and others, ensuring they meet international standards.
20. How can I check the quality of my order before it ships?
You can request a pre-shipment inspection from Lynsow. Alternatively, third-party inspection agencies can be hired to evaluate the quality of products before shipment.
Shipping and Delivery
21. What shipping methods are available?
Lynsow offers sea freight, air freight, and land transport, depending on the destination and urgency of the order.
22. How can I track my shipment?
Once your order ships, Lynsow will provide a tracking number, which can be used to track the shipment through the carrier’s website.
23. What is the estimated shipping time for international orders?
Shipping time varies by destination. Typically, sea freight takes 30-45 days, while air freight can take 7-14 days.
24. Does Lynsow provide door-to-door delivery?
Yes, Lynsow can arrange for door-to-door delivery through their logistics partners for added convenience.
25. What should I do if my furniture is damaged during shipping?
If your furniture is damaged during shipping, contact Lynsow immediately with photos and details of the damage. They will work with you to resolve the issue, possibly through replacement or repair.
Warranty and Returns
26. Does Lynsow offer a warranty?
Yes, Lynsow offers warranties on most products, typically ranging from 1 to 5 years, depending on the product type.
27. What does the warranty cover?
The warranty covers defects in materials and craftsmanship under normal use. It does not cover damage caused by misuse, neglect, or accidents.
28. How do I file a warranty claim?
To file a warranty claim, you must provide proof of purchase and a description of the defect. Lynsow will assess the claim and determine the next steps.
29. Can I return customized furniture?
Custom-made furniture is typically non-returnable unless there are manufacturing defects. Be sure to confirm customization details before placing the order.
30. Are there restocking fees for returned items?
Restocking fees may apply if returned items are not in their original condition or packaging. The restocking fee is usually around 10-20%.
Product Customization
31. Can I request custom colors for my furniture?
Yes, Lynsow allows customers to choose from a variety of colors, or you can provide a custom color that fits your needs.
32. Can I request custom logos or branding?
Yes, Lynsow can incorporate logos or branding on furniture pieces, especially for commercial or bulk orders.
33. What customization options are available for products?
Customization options include color changes, material selection, size modifications, design alterations, and adding features like extra storage or functionality.
34. How long does it take for customized orders to be completed?
Customized orders typically take 4 to 8 weeks to complete, depending on the complexity of the changes and the production schedule.
35. Is there a minimum order quantity for custom furniture?
Yes, customized orders usually require a higher MOQ, which can range from 100 to 200 pieces, depending on the product and customization requirements.
For Resellers
36. Does Lynsow offer a reseller program?
Yes, Lynsow offers a reseller program, providing qualified businesses with discounts, marketing materials, and product support.
37. How can I become a reseller for Lynsow?
To become a reseller, you need to meet certain criteria, including having a valid business license, minimum order requirements, and experience in selling furniture.
38. Are there benefits for resellers, such as discounts or exclusive products?
Yes, resellers receive discounts based on volume and may have access to exclusive products or special promotions.
39. Can I sell Lynsow products on e-commerce platforms?
Yes, resellers can sell Lynsow products through online platforms such as Amazon, eBay, or on their own websites.
40. Does Lynsow provide marketing support for resellers?
Yes, Lynsow offers marketing materials, including high-quality images, product descriptions, and promotional content to help resellers market their products effectively.
Product Maintenance and Care
41. How do I clean and maintain Lynsow?
Lynsow can be cleaned with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials. Specific care instructions are provided with each product.
42. Are there any special care instructions for outdoor furniture?
Outdoor furniture should be cleaned regularly and stored away from harsh weather conditions. Using protective covers is recommended to prolong the furniture’s lifespan.
43. How do I fix minor damages like scratches?
Minor scratches can usually be repaired using wood touch-up pens or fillers. These are commonly available through Lynsow or local home improvement stores.
44. Can I request a maintenance kit for my furniture?
Yes, Lynsow offers maintenance kits, such as wood polish, cleaning products, and upholstery care kits for specific furniture types.
45. How long do Lynsow products last?
With proper care, Lynsow products can last for many years. Durability varies by product type, but many items last 5-10 years or more.
For Homeowners
46. Can I purchase Lynsow directly for my home?
Yes, homeowners can buy Lynsow products either directly or through authorized resellers and online retailers.
47. Do Lynsow products come assembled?
Some products are pre-assembled, while others require assembly. For ready-to-assemble (RTA) furniture, assembly instructions are provided.
48. Does Lynsow offer eco-friendly furniture for homes?
Yes, Lynsow offers a range of eco-friendly furniture made from sustainable materials with non-toxic finishes.
49. How do I assemble my furniture if it’s not pre-assembled?
Assembly instructions are included with each product. You can also request professional assembly services for an additional fee.
50. What is the price range for Lynsow products?
Lynsow offers products across a broad price range, typically starting at $50 for smaller items and going up to $1,000+ for larger or custom pieces.
Other FAQs
51. Can I purchase replacement parts for my furniture?
Yes, Lynsow offers replacement parts for most of their products, including hardware and cushions.
52. How can I check if Lynsow is available in my region?
You can check with local distributors, retailers, or directly with Lynsow for a list of authorized resellers in your area.
53. Are Lynsow products covered by international warranty?
Yes, Lynsow products are covered by warranty in many countries. Be sure to verify the terms and coverage in your region.
54. Does Lynsow offer seasonal promotions?
Yes, Lynsow occasionally offers seasonal promotions or discounts, which can be accessed through their website or by subscribing to their newsletter.
55. How can I stay updated on new product releases?
You can stay informed about new products by subscribing to Lynsow’s newsletter or following them on social media platforms.